About Us

Proudly owned and operated in Melbourne by Peter (“P.J.”) Brown nulife.com.au is your local expert for carpet cleaning and associated services. Unlike some general cleaning services that see carpet cleaning as an add on for revenue purposes, nulife.com.au is a dedicated fibre cleaning company, surpassing industry standards.

We take carpet care seriously, keeping up to date with the latest developments and working with you to find the best strategies to keep your carpets properly cleaned, not a health hazard and looking like new. Whether you are looking for regular maintenance or need someone to provide real solutions for your specific carpet care problems the industry experts at nulife.com.au are ready to help.

nulife.com.au is more than just carpet care, though. Our vision, mission and culture demand more than just being excellent – but surpassing excellence!

We are extremely proud that much of our business comes from repeat customers and customer referrals. We stand by our service as our customer testimonials show, so do our clients.

See why nulife.com.au is different, call us today! We are always excited to share information about our unique customer care packages.

OUR VISION

Built on a strong foundation of experience, up to date training and trust, we continue to be recognised and serve as one of the most respected and reputable professional carpet cleaning companies in Australia.

OUR MISSION

We practice carefully developed, innovative cleaning methods to ensure that the results and service we deliver are significantly higher than the standard professionalism commonly found in the industry.

We invest in our team and believe in their integrity and ability to perform at the level established by nulife.com.au.

We are committed to each other and our clients and work to achieve a positive and supportive environment where open and honest communication is valued.

We attract clients who believe in excellence and are interested in working co-operatively with us to attain very high standards.

We are transparent – you can trust what you hear and you will receive nothing less or different than what has been promised. We will not sacrifice our standards to secure a contract. We believe in preventing problems, however, should a problem occur we will work hard to initiate a solution.

We believe in building solid, long term relationships and attempt to ensure that everyone we touch is affected in a most positive and significant manner.

We strive to earn a shining reputation by exceeding our clients’ expectations. We will continue to experience growth and make positive contributions through the base of repeat and referral business.

OUR CULTURE

Innovation

We provide a high quality, innovative service because the cleaning methods we use and the service we deliver are unique in the industry and have been carefully developed to ensure that the highest satisfaction and results are achieved.

Integrity

We are trustworthy and honest. Our actions are consistent with our words. We value our place in the community.

Training

Team members look forward to learning all the skills that are important to their positions, as well as additional skills that add value to the team and the company recognizes the importance of exceptional technical cleaning skills as well as superior customer service and believe that everyone at nulife.com.au has a valuable role. Team members acknowledge that continual learning is important and that it will come through certification courses, on-the-job experience and as a result of their own initiative.

Teamwork

All team members recognize the importance of working as a productive member of the team. We value our teammates – both colleagues in the field and others in the company. We do our best to perform our part and will go the “extra mile” whenever we can. We feel proud when the team succeeds.

Reliability

You can depend on us. We do what we say we’re going to and are consistent in achieving a high level of performance. We are confident in our ability to rise to meet all challenges that may occur.

Enthusiasm

We will at all times present ourselves in a positive and friendly way, recognising how important it is to connect with people and build relationships. We are proud of the service we provide – IT IS NUMBER 1.

Professionalism

We recognize that building relationships with clients depends on both superior cleaning services as well as genuine customer care. We will endeavour to present ourselves in a professional manner, conveying a clean, crisp and respectful image at all times.